Contact us

Welcome to Souk Society Support

At Souk Society, we strive to provide a seamless and premium shopping experience. Whether you have a question regarding our products, need a real-time status update on an incoming delivery, or require post-purchase assistance, our operations team is here to help you every step of the way.

🌟 Official Customer Channels

Please feel free to connect with our team through any of our verified corporate touchpoints below:

  • Customer Support Email: Contact@SoukSociety.Store (The fastest way to reach us. We monitor this inbox continuously).

  • Direct Support Phone: +1 (208) 905-1968 (Available for phone calls or text messaging support during operational hours).

  • Fulfillment Center Address: Souk Society, 7222 Fair Oaks Ave, Dallas, Texas 75231, United States

🕒 Operating Hours & Response SLA

To maintain high efficiency, our central fulfillment office operates under the following schedule:

  • Monday through Friday: 9:00 AM – 5:00 PM (Central Standard Time / CST).

  • Saturdays, Sundays, and Holidays: Closed for standard shipping operations.

📬 Our Response Guarantee: For all emails sent to Contact@SoukSociety.Store, our customer support desk maintains a strict 12-to-24 hour response time during standard business days. If you are reaching out regarding an active order, please include your Shopify order number (e.g., #1001) in your subject line for expedited service.