PAYMENT POLICY

Secure Checkout Standards & Billing Protection

At Souk Society, your transaction security is our absolute priority. This policy outlines our approved payment instruments, currency configurations, tax conditions, and fraud protection measures.

1. Approved Methods of Payment

To guarantee a smooth checkout experience, we accept a wide variety of secure payment methods:

  • Major Credit & Debit Networks: Visa, Mastercard, American Express, and Discover.

  • Express Wallets: Apple Pay, Google Pay, and Shop Pay (for rapid, single-tap transactions).

Security Notice: We do not accept cash on delivery (COD), personal checks, bank wires, or manual money orders under any circumstances.

2. Transaction Security & Encryption Standards

Our storefront is built on the Shopify infrastructure. All transaction data is processed using industry-standard Secure Sockets Layer (SSL) encryption protocols and maintains Level 1 PCI-DSS compliance (the highest global standard for online financial processing). Souk Society never views, logs, or stores your raw credit card numbers or CVV codes on our internal data servers.

3. Currency Configurations & International Duties

The baseline operational currency for our store is the United States Dollar (USD).

  • For international zones (including the United Arab Emirates, Austria, Australia, and 233 additional countries), our platform automatically displays live localized prices based on current foreign exchange rates.

  • To avoid unexpected handling fees upon entry into your country's customs, we highly recommend choosing our DHL Express shipping tier at checkout, which supports automatic duty calculations and prepaid duty processing (DDP).

4. Billing Information & Risk Holds

To protect our shoppers against unauthorized card usage, all orders pass through an automated fraud analysis system. We reserve the right to flag or cancel orders that show high indicators of payment risk or mismatched billing information. If your order is canceled by our security team, the authorization hold on your account will automatically drop within 2 to 5 business days, depending on your bank's policies.